Build programmable voice, messaging (SMS, WhatsApp, email), and communication automation into your apps.
Smartly assign conversations to the right agents or bots, in real time.
Secure enterprise communication — calling, messaging, and video in one place.
Run your entire contact center inside Microsoft Teams - voice, chat, AI, reporting, and agent workflows, all in one place.
AI-enabled contact center built for modern customer support and engagement.
AI chatbots and voicebots powered by large language models — for 24/7 intelligent support.
Turn live calls into real-time AI insights and automations.
Try the AI. Ask it how to reset a password, book a ride, or track a shipment.
Let’s talk. We’ll help you explore how it fits into your contact center.s.