Support that scales
Deliver AI-powered, omnichannel customer support with smart routing, automation and live agent handoff — all in one place.
Backed by
Your AI-powered partner in customer engagement
Flexible, scalable and secure communication infrastructure — built for growth and powered by AI. Deploy privately or connect your own carriers, with enterprise-grade CPaaS, UCaaS and contact center features.
Conversational AI
Say hello to smarter support, with AI at the helm
Our platform does not just use AI — it is designed around it. From smart chatbots to intelligent IVR and co-pilot tools, we help you engage, resolve and delight your customers faster, on any channel.
Outcomes
The smarter way to connect, convert and care
Four things every team asks of its communication stack — and what SIPRTC does about each of them.
Reach more customers, faster
Get your message in front of the right people across voice, chat, email and WhatsApp, without the tech headaches.
Boost conversions
Personalised, timely responses powered by AI help you close more deals and reduce missed opportunities.
Keep customers coming back
Support that feels human. Build loyalty with consistent, high-quality experiences across every touchpoint.
Grow without growing pains
Scale your operations without scaling your stress. Automate, route and manage with tools that just work.
The platform
A complete suite for modern communication
Five products, one console, one bill. Start with the piece you need today and add the rest without a migration.
Connect globally, instantly
Integrate voice, video and messaging into your app or platform with low-latency, scalable APIs built for developers.
One place for all team calls
Unify calls, chat and video for distributed teams using Microsoft Teams, with a built-in contact center add-on.
Route every task, instantly
Match customers with the right expert in real time — no bottlenecks, no guesswork.
AI that talks business
Automate FAQs, qualify leads and resolve issues 24/7, in natural language.
Need help picking the right plan?
Tell us your call volumes and compliance constraints. We will point you at the right combination in one call.
Industries
Tailored AI for every sector
Whether you are in banking, healthcare, ecommerce, travel or automotive, our AI-first platform plugs into your workflows securely. From compliance to conversation, it fits the way your sector already works.
Why SIPRTC
Infrastructure you control, intelligence you do not have to build
Private and secure deployments
Run the whole platform inside your own infrastructure. Your data stays on your side of the boundary.
AI-driven automation
Voicebots and chatbots powered by LLMs and NLP, with clean handoff to a human when it matters.
Full customisation and control
Tailored workflows, routing logic and integrations, rather than a fixed product you have to work around.
Unified communication
Voice, messaging, video and chat on one platform, billed and managed from one console.
Integrations
Integrate with the CRM tools you already run
Connect Salesforce, HubSpot, Zoho and your helpdesk to power AI-led conversations, without disrupting your current workflows.
FAQ
Questions we get asked before every migration
What is SIPRTC?
SIPRTC is an AI-powered communications platform that provides CPaaS APIs, UCaaS business calling and an omnichannel contact center (CCaaS) on shared cloud, dedicated cloud or your own infrastructure.
How is SIPRTC different from Twilio?
SIPRTC offers Twilio-like programmable voice and messaging APIs at lower cost, plus options Twilio does not provide out of the box: private single-tenant deployment, bring-your-own-carrier routing, and APAC telecom regulatory support.
Can I deploy SIPRTC in my own infrastructure?
Yes. SIPRTC supports three deployment models: shared cloud, dedicated cloud, and deployment inside customer-owned infrastructure, so regulated organisations can keep call data and recordings within their own environment.
Does SIPRTC support Microsoft Teams calling?
Yes. SIPRTC provides Microsoft Teams Direct Routing so you can add PSTN calling to Teams while keeping your existing numbers and carrier contracts.
Can I bring my own carriers and phone numbers?
Yes. SIPRTC is carrier-agnostic. You can connect your existing SIP trunks and number ranges instead of being locked into a single upstream provider.
Does SIPRTC support real-time audio streaming to my own AI models?
Yes. SIPRTC supports one-way and bidirectional real-time media streaming, so you can send live call audio to your own transcription, analytics or AI models and stream synthesized speech back into the call.
What products does SIPRTC offer?
SIPRTC offers CPaaS communication APIs, UCaaS unified business calling, CCaaS omnichannel contact center, Conversational AI voicebots and chatbots, CX Router for intelligent routing, Microsoft Teams Direct Routing, and real-time audio streaming.
Which industries does SIPRTC serve?
SIPRTC provides tailored solutions for BFSI, healthcare, ecommerce and retail, travel and hospitality, and automotive organisations.
How do I contact SIPRTC or get a demo?
You can book a 30-minute demo from any page on siprtc.io, or email sales@siprtc.io and the team will reply within one business day.
Transform customer engagement with AI-driven communication
Scalable, secure and intelligent cloud communication. Tell us your volumes and we will come back with real numbers.