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Travel & hospitality

Seamless, personalised engagement across every journey

Real-time booking updates, 24/7 support and targeted offers, on an omnichannel platform built for travel and hospitality brands.

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Traveller receiving booking updates
The problem

Communication challenges in travel and hospitality

Booking notifications

Customers expect instant confirmations, cancellations and schedule-change alerts.

Support volume

Queries arrive across voice, chat, email, WhatsApp and SMS at the same time.

Loyalty engagement

Retention depends on personalised offers and updates that land at the right moment.

Round-the-clock support

High query volume, spread across every time zone you sell in.

Data security

Communications that stay secure and compliant with global standards.

SIPRTC for travel & hospitality

Purpose-built for travel and hospitality

Manage real-time communication across bookings, support and loyalty touchpoints from one unified platform, in every language you operate in.

  • Multi-channel messaging
  • AI chatbots for customer support
  • No-code workflow builder
  • End-to-end encryption and compliance
  • Intelligent task routing with real-time reporting
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Multilingual travel support team
Capabilities

What you get with SIPRTC for travel & hospitality

  • Instant booking confirmations
  • 24/7 AI chatbots for travel FAQs
  • Call recording and service monitoring
  • Automated itinerary and travel alerts
  • Analytics dashboard
  • RBAC and SSO
  • Promotion and offer automation
  • Task routing
Outcomes

Real-world results, powered by SIPRTC

  1. 01

    Reduce no-shows

    Automated confirmations by WhatsApp or SMS, in the traveller’s language.

  2. 02

    Improve support

    AI handles high-volume queries 24/7, from itinerary questions to flight status.

  3. 03

    Boost agent efficiency

    Route calls to multilingual agents or the right department first time.

  4. 04

    Drive loyalty

    Deliver targeted offers and loyalty programme updates that arrive on time.

  5. 05

    Ensure compliance

    Encrypted call records and complete audit trails across every market.

Deployment

Choose where it runs

The same platform in three deployment models. Pick the one your compliance team can sign off.

Fastest start

Cloud

Multi-tenant and operated end to end by us.

$499 per month, plus the products you run

  • Full API surface
  • Managed media and carrier
  • 99.9% uptime SLA
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Most chosen Your telephony

Hybrid

Voice stack on your premises, on your own telephony. Everything else in our cloud.

$499 per month, plus one fee per voice stack

  • Media never leaves your site
  • Your carrier, your per-minute rates
  • No usage line on the invoice
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Single tenant

Private cloud

A dedicated instance on our infrastructure, isolated end to end.

$2,999 per month, plus $2,500 setup

  • Isolated data store
  • 99.95% uptime SLA
  • Premium support included
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Full control

Sovereign

The whole platform inside your perimeter. Nothing reaches our cloud.

$6,999 per month, plus $10,000 setup

  • Air-gap capable
  • Three voice stacks included
  • Mission-critical support included
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Other industries

Healthcare BFSI Ecommerce Automotive

Keep every traveller informed, in every time zone

Show us your disruption playbook. We will show you how much of it can run itself.

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