Fixed monthly pricing, whichever way you deploy

$3,949 a month. That is the $499 Cloud platform fee plus 50 CCaaS Pro seats at $69 each, and it includes 250,000 pooled domestic minutes. All in, that works out at $79 per agent. A 10-agent team costs $1,189 a month and a 200-agent team costs $14,299. There is no setup fee on Cloud.

Not on Hybrid or Sovereign. On those models you terminate calls through your own trunks at your own negotiated rate, so there is no usage line on our invoice at all. On Cloud and Private cloud, each seat includes 5,000 domestic minutes a month pooled across your account, and you can point any overflow at your own carrier at no extra charge. Every plan on this page is a fixed monthly subscription.

The voice stack runs on servers in your own data centre or office and connects to the telephony provider you already use, so call audio and recordings never leave your premises. The control plane, applications, analytics and AI run in our cloud. It is the most common shape for banks, insurers, lenders and BPOs in India, because it keeps the carrier contracts they have already negotiated and satisfies data residency without them having to operate the entire platform themselves. It is billed as a $499 control plane plus one fee per deployed voice stack, from $749 a month.

Yes, on every plan, at no extra charge. Most platforms either restrict bring-your-own-carrier to their top tier or charge a per-minute fee for it. We do neither, because it is how Hybrid and Sovereign work by default.

There is no seat minimum and no annual seat commitment — you can start with ten agents. The smallest monthly invoice we send is $499, which is the Cloud platform fee. Setup fees apply only to the deployment models that need engineering work: $2,500 for Private cloud, $10,000 for Sovereign, and $3,500 to commission your first Hybrid voice stack, then $1,200 per site after that. Cloud has no setup fee.

Nothing sudden. Minute pools, session capacity and AI blocks are all soft caps. If you sustain an overage for two consecutive months we move you to the next tier at the published price. There are no penalty rates and no surprise invoices — the whole price book is designed so that your bill does not move with your call volume.

Hybrid and Sovereign keep call audio, recordings and customer personal data inside infrastructure you control, which is what RBI expects for payment system data — primary, backup and disaster recovery all held within India, with no residency splitting. Sovereign goes further and runs the control plane inside your perimeter too, air-gapped if you need it. Both include audit exports and retention controls for DPDP evidence. Your compliance team should still review the deployment; we will sit in that meeting.

Yes. Full white-labelling removes every SIPRTC mark for $1,499 a month, and the reseller programme gives you a 25% to 40% wholesale discount off the published seat price depending on committed seats, with you setting what your customers pay. It requires Hybrid, Private cloud or Sovereign and one SIPRTC-certified engineer on your side.

CPaaS gives you APIs to build communication features into your own product. UCaaS is a ready-to-use business phone system with messaging and meetings, priced per user. CCaaS is the contact centre — queues, routing, agent desktop and reporting — priced per agent. They run on the same platform, so you can buy one now and add another later without migrating.