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CCaaS

Smarter contact centers, powered by AI

Faster, more personal support with real-time transcription, agent assist and post-call summaries — automated, and auditable end to end.

Omnichannel Agent assist Skills routing Live analytics
The SIPRTC contact center dashboard
Supervision

Real-time control, smarter operations

Give supervisors and agents one dashboard that brings everything into focus, from live queues to team performance.

  • Track live calls, chats and agent status
  • Monitor multichannel performance in real time
  • Improve CSAT with data-backed insights
Live queue and agent performance view
See it run

Two minutes inside the contact center

A walkthrough of the live queue, agent assist and the post-call summary, recorded from the product.

Recorded from the SIPRTC console. No audio commentary.
Who it serves

Your contact center, supercharged by AI

The same platform, seen from three sides.

For agents

  • Unified agent dashboard
  • Real-time AI nudges and suggestions
  • Supervisor collaboration tools

For customers

  • Omnichannel communication
  • AI-powered self-service
  • Consistent, personalised experiences

For the business

  • AI analytics and sentiment tracking
  • Workflow automation
  • Seamless CRM and ERP integrations
Built-in AI

Boost every conversation with built-in AI

Four capabilities that are part of the product, not a separate AI subscription.

Auto summaries and smart notes

No more manual wrap-up. The AI writes a clean summary the moment the call ends.

Real-time response suggestions

Suggested replies that adapt to tone and context — fast, and still human.

Call and chat transcription

Every call and chat auto-transcribed, searchable, and available for review.

AI quality checks and flags

Spot compliance gaps or falling sentiment automatically, instead of sampling by hand.

Why SIPRTC

What makes our contact center smarter

Smarter agents, less stress

AI assists your team in real time with summaries, smart replies and next best actions.

Omnichannel by default

Voice, chat, social and SMS on one interface. No tab-switching to find the thread.

Code-free automation

Build routing and escalation workflows with clicks rather than a deployment.

Pricing

CCaaS pricing

Contact centre seats start at $39 per agent per month, with no seat minimum and no spend floor. Every price we publish lives on one page.

See pricing

Deliver customer service that actually serves

Let us help your team support faster, sell better, and keep customers coming back.