Simple, transparent pricing for every stage of your growth.
Start free, scale when you're ready. Choose the right plan for your communication needs — from testing APIs to powering full-scale contact centers.
Free
For Developers and Small Teams Getting Started
1,000 API calls/month
SMS, Email, Voice APIs (basic)
Real-time delivery reports
One project / App ID
Community support
Flex
Built for scaling teams with growing needs
100,000+ API calls/month
Multi-channel messaging: SMS,
Email, Voice, WhatsApp
Webhooks & delivery tracking
Basic AI integrations (auto-responses)
Developer dashboard + analytics
Pro
For enterprises and apps at scale
Unlimited API usage (fair use)
Advanced channel orchestration
Smart routing & campaign automation
AI assistant (summaries,
response suggestions)
24/7 support, SLA guarantees
Compare Features (CPass)
| Compare Features | Free | Flex | Pro |
|---|---|---|---|
| SMS & Voice API Access | |||
| Messaging Volume Limit | 500/month | Unlimited | Unlimited |
| Email/Chat Integration | |||
| API Rate Limits | Low | Medium | High |
| Voice APIs | |||
| SMS APIs | |||
| Meta APIs | |||
| XML Builder | |||
| Flow Builder | |||
| Roles and Users | |||
| Email API | |||
| Campaign | |||
| Summary Report | |||
| Detail Report |
Free
Great for exploring core capabilities
Voice channel support only
Basic call routing
Call logs & history
Single agent + dashboard
Email-based support
Flex
Ready to scale with growing teams
Omnichannel (voice, chat, email, WhatsApp)
Smart routing + IVR builder
Supervisor view + basic agent analytics
Up to 10 agents
Pro
Enterprise-ready with full CX stack
Advanced IVR & AI agent assist
WFO & WFM tools
Customer journey insights
Real-time sentiment analytics
CRM integrations + 24/7 support
Compare Features (CCaaS)
| Compare Features | Free | Flex | Pro |
|---|---|---|---|
| Number of agents | Up to 10 | Unlimited | |
| Tenant portal | |||
| Agent portal | |||
| Supervisor portal | Basic View | Full Tools | |
| CRMs | |||
| Tickets | |||
| Conversations | |||
| Flow builder | |||
| Summary | |||
| AI report | |||
| Transcription | |||
| Campaign | |||
| Summary report | |||
| Detail report |
Free
Start with unified communication basics
One-to-one audio + video calls
Instant messaging
1 GB cloud storage
Desktop + mobile apps
Limited meeting durations
Flex
Built for flexible, hybrid teams
Team voice/video conferencing
Group chat + file sharing
Voicemail-to-email
Calendar integrations
Meeting recording (limited)
Pro
Powerful tools for modern enterprise collaboration
100+ participant video calls
Call recording + analytics
Virtual receptionist + call routing
App integrations (Slack, Google, Outlook)
Admin console + SSO
Compare Features (UCaaS)
| Compare Features | Free | Flex | Pro |
|---|---|---|---|
| Voice, Video & Chat Access | (1:1 only) | (group + PSTN calling) | |
| Messaging Volume Limit | 5,000 msg/mo | Unlimited | |
| Email Integration | |||
| API Rate Limits | Medium | High | |
| Call Recordings | (7-day access) | (30-day + export) | |
| Team Presence & Status | |||
| File Sharing & Collaboration | (limited storage) | (full storage) | |
| Screen Sharing | (1-to-1 only) | (group sharing) | |
| Voicemail & Transcription | |||
| Call Routing & Forwarding | |||
| Multi-device Support | |||
| Admin Dashboard | |||
| Third-party App Integrations | |||
| User Management |
Basic
Simple task assignments, made easy
One queue & simple rules
Round-robin routing
Single workspace
Real-time task logs
Basic dashboard
Flex
Customizable, rule-based routing logic
Multi-skill & priority-based routing
Task retries + TTL management
Skill tagging & auto-matching
Basic failover system
3 workspaces & queue monitoring
Pro
Dynamic routing engine for large ops
Real-time capacity-based routing
Custom rule builder + API hooks
Live performance insights & alerts
Routing by language, region, channel
Queue overflow & agent load balancing
Compare Features (TaskRouter)
| Compare Features | Free | Flex | Pro |
|---|---|---|---|
| Rate Time | Medium (~10ms) | High (~5ms) | |
| Conversation Log | (7-day retention) | (30-day + export) | |
| Task Logs | Unlimited | Unlimited | |
| Callback | |||
| Real-Time Task Monitoring | (limited view) | (full analytics) | |
| Webhooks & API Access | |||
| Advanced Workflow Builder | |||
| Integration with CPaaS/CCaaS | |||
| SLA & Support |
Free
Get started with basic bot experiences
One basic chatbot
Prebuilt intents & flows
Text-only interactions
No-code flow editor (limited nodes)
Analytics for last 7 days
Flex
Smarter, multi-channel conversations
Voice & chat bots
Intent training (custom)
Channel support (web, WhatsApp, Messenger)
Live agent handoff with context
Analytics dashboard with export
Pro
Enterprise-grade AI, smarter at every step
Multilingual support
Generative AI for auto-replies
Sentiment analysis & smart fallback
AI coaching + escalation triggers
Integration with CRMs and data APIs
Compare Features (Conversational AI)
| Compare Features | Free | Flex | Pro |
|---|---|---|---|
| Prebuilt AI Chatbot Flows | |||
| Natural Language Understanding (NLU) | Basic | Advanced | Enterprise |
| Multilingual Support | |||
| Human Handoff | |||
| Omnichannel Bot Deployment | |||
| Voice Bot Integration | |||
| Intent Recognition | Basic | Advanced | Enterprise |
| Sentiment Analysis | |||
| Self-Learning / Training Loop | |||
| Analytics & Insights | Basic | Advanced | Enterprise |
| Live Chat Supervision | |||
| AI Personalization | |||
| API Access | |||
| SLA & Support | Community | Business | Enterprise |
Frequently Asked Questions
These are different types of communication solutions. CPaaS offers APIs to build custom comms features, UCaaS provides ready-to-use tools like messaging and video calls, while CCaaS focuses on contact center and customer support operations.
Yes, you can upgrade or downgrade your plan anytime. We designed our pricing to scale with your business.
Absolutely. You can start with our Free plan or book a personalized demo to explore premium features.
We use enterprise-grade encryption and comply with leading industry standards to keep your data and communication safe.
Not at all. Our platform is built to be simple and intuitive. Developers can explore CPaaS for customization, but non-technical users can easily use UCaaS or CCaaS out of the box.
Not sure which plan fits best?
Let's talk. Our team can guide you based on your goals — no hard sales, just honest answers.